Frequently Asked Questions

Do you offer Cash on Delivery?
At this time, MBRIDG accepts online payments through the payment methods available at checkout. Cash on Delivery may not be available in all countries or regions.

How long does delivery take?
Delivery times vary depending on the product, destination, and shipping method. The estimated delivery timeframe will be shown at checkout or provided with your order details.

What is your replacement and refund policy?
If your order arrives damaged, defective, or significantly different from the product description, please contact us within 7 days of delivery. We'll review the issue and work with you on an appropriate replacement or refund. See our Returns & Replacements page for full details.

Is shipping free?
Shipping charges depend on the product, destination, and shipping method. The applicable shipping cost will be shown at checkout before you complete your purchase.

Are the products genuine?
We carefully select the products we offer and work with our suppliers to provide products that match their descriptions and specifications. Product details, specifications, and images are provided on each product page.

How do I track my order?
Once your order has been shipped, we'll provide tracking information when it is available. You can use the tracking details to follow your delivery.

Can I order in bulk?
Absolutely. If you're interested in a larger order for a business, event, organisation, or corporate gifting, email us at support@mbridg.com with the products and quantities you're interested in. We'll get back to you with a customised quote.

Still need help?
Email us at support@mbridg.com and our support team will be happy to help.